The Role

We are seeking an experienced AI Developer to lead the design, development, and implementation of AI-driven systems at Spoki. In this role, you will be at the cutting edge of innovation, creating intelligent solutions that harness WhatsApp as the main channel for hyper-personalized communications, sentiment analysis, conversational flows, and automated decision-making.

If you’re ready to push technological boundaries, build impactful AI solutions, and transform the way businesses engage with their customers, Spoki is the place for you.

Key Responsibilities

• Adopt & Develop AI Solutions
• Evaluate and implement the most suitable AI platforms and tools to support Conversational Commerce needs, prioritizing cost-effectiveness, scalability, and fast deployment.
• AI Agents & Intent Recognition
• Build and deploy advanced AI-driven agents to accurately detect user intent, manage conversational flows, and deliver personalized responses across text, audio, and image.
• Sentiment Analysis & Dynamic Flows
• Combine real-time sentiment analysis with adaptive flows to personalize interactions, increasing customer satisfaction and conversion rates.
• Conversational Commerce (cCommerce)
• recommendations, and streamlined customer journeys.
• Collaboration & Integrations
• Work closely with product, design, and development teams to ensure AI systems integrate seamlessly with existing platforms.
• Innovation Leadership
• Stay ahead of industry trends, drive the AI strategy, and champion a lean, experimentation-driven approach, fostering a culture of innovation and continuous learning.
• Scale, scale, scale.
• Ensure AI systems are secure (EU regulations), efficient, and scalable, capable of managing high traffic volumes while remaining cost-optimized.
• Startup Mentality
• Proactive, lean, and passionate about emerging technologies.

Required Qualifications

• 4+ years of experience in AI software development, with a strong record of delivering impactful solutions.
• Databases:
• Strong knowledge of SQL and NoSQL databases (e.g., PostgreSQL, Firestore, DynamoDB, …)
• Expertise in Vector Databases (e.g., Milvus, FAISS)
• Programming Languages:
• Proficient in Python, Golang (nice-to-have)
• AI & LLM:
• Prompt Engineering (instruction tuning, chain-of-thought design, multi-shot prompts)
• Fine-Tuning Techniques (nice-to-have)
• Retrieval-Augmented Generation (RAG) architecture design
• Real-time sentiment analysis and automated flow adaptation
• Architecture & System Design:
• Event-Driven and Distributed Systems
• Microservices and Scalable Architectures
• Asynchronous Processing and Real-Time Data Handling
• Frameworks & Tools:
• AI & LLM Frameworks: MCP, LangChain, LangGraph, Agent tracing frameworks
• Web Frameworks: FastAPI, Django
• ORM & Testing: SQLAlchemy, Pytest
• Cloud: Docker, AWS, GCP(VertexAI),nice to have k8s
• Task Queues & Event-Driven Systems: Celery, Dramatiq, AWS SQS, Redis
• Other Tools: transcription services, image data extraction

What We Offer

• Be the lead AI innovator in a company set for global growth.
• Competence salary range (50k-68k)
• Work with an international, passionate, supportive, young and talented team dedicated to excellence.
• Gear up with the latest Apple MacBook Pro.
• Meal vouchers to fuel your day.
• Permanent and full-time contract.
• Regular team-building events and celebrations.
• Access to cutting-edge technologies and resources to stay at the forefront of data engineering and analytics.