Take your career to the next level with Amaris Consulting as an IoT Engineer Device Connectivity . Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.

WHAT WOULD YOU NEED? ✍️

• Bachelor’s or Master’s degree in telecommunications, electronics, computer engineering or a related technical field.
• Solid fundamental knowledge of communication and connectivity technologies (Cellular IoT, Bluetooth, Wi‑Fi).
• Hands-on experience working with connected hardware/devices.
• Solid understanding of FOTA/OTA update flows for connected embedded devices.
• Hands-on experience with device‑to‑cloud communication using the MQTT protocol.
• Strong analytical and problem‑solving skills, able to investigate complex technical issues.
• Ability to document and explain complex technical topics in a clear and structured way.
• Good communication skills and very good command of English (spoken and written).
• Early‑to‑mid career mindset with curiosity and motivation to grow in connected technologies.

Nice to have :

• Experience with communication protocols and mesh networks, edge computing/Edge AI, or AWS connectivity services.
• Exposure to preventive/predictive maintenance, AI/chatbots, and data platforms/dashboards.
• Previous collaboration with quality, after‑sales or customer support organisations.

WHAT WILL YOU DO?

You will join a Smart Devices team , responsible for the digital and connectivity experience of a large installed base of connected products in the field, working at the intersection of devices, mobile applications, cloud platforms and support operations.

• Analyse and resolve connectivity issues related to device onboarding, pairing and network communication.
• Investigate and support technical incidents reported by after‑sales, customer care and local markets.
• Act as a subject‑matter expert for connectivity issues in the field and provide clear guidance to stakeholders.
• Support rollouts of new application versions, firmware and connectivity features across markets.
• Respond to connectivity‑related questions, tickets and escalations from local market teams.
• Prepare, update and maintain service and troubleshooting guides for connected devices.
• Contribute to and maintain connectivity content in the internal knowledge base used by an AI chatbot.
• Support mobile app developers and device development teams on connectivity topics and constraints.
• Review UI designs and connectivity solutions for new features and use cases, ensuring feasibility.
• Support Business Analysts with requirements clarification and documentation.
• Support the Quality Lead in defining test strategies and test plans for connectivity use cases, perform connectivity testing, and participate in acceptance testing.
• Contribute to preparation and validation of connectivity‑related KPIs and support data engineers in validating dashboards and metrics.
• Monitor connectivity performance trends and anomalies and highlight them proactively.
• Prepare and update chatbot content, collaborating with markets to continuously improve responses.