Responsibilities

• Installation and commissioning of AM systems.
• Providing of training and support for customer AM machine operators, both on site and remotely.
• Scheduled service and maintenance for the Renishaw AM product line. This will include maintenance of and upgrades to electronic, mechanical, software and optical assemblies.
• Customer repairs call out on site diagnostics, fault finding and calibration services.
• Product testing, performance measurement, data collection and report writing.
• Customer relationship management
• Service visits to be carried out in a timely manner in line with company expectations.
• Ensure expenses and timesheets are submitted on time.
• Always adhere to PPE requirements.

Key requirement

• sPrevious Support Service engineering background, preferably with experience in the service, maintenance, repair, or assembly/manufacturing of AM, CNC, robotic/automation machines
• .A high-level diploma or degree in a technical discipline (mechanical, electrical or machine automation)
• .Full European driving license
• .Frequent travel across Spain and Portugal and occasionally to UK base (Miskin, South Wales) for training requirements

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Desirable requiremen

• tsExperience in testing/calibration of mechanical, electrical, and optical system
• s.Experience of onsite installation, commissioning, and trainin
• g.Ability to read, understand and translate mechanical, electrical, pneumatic, hydraulic schematic and mechanical assembly drawings and instruction
• s.Experience of working with high and low voltage circuitr
• y.Excellent written and verbal communication skills with experience in customer service and suppor

t.