Company Description

With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.

Role Description

We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.

This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.

Key Responsibilities

• Prepare and send client invoices

• Process and organize supplier invoices

• Schedule and monitor supplier payments

• Maintain records of receipts, expenses, and important documentation

• Track payment deadlines and key administrative dates

• Prepare and organize quarterly documentation for our external accounting firm

• Maintain accurate filing systems and project records

• Coordinate customer service requests and after-sales support

• Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients

• Arrange service appointments and follow up on warranty claims

• Resolve minor customer issues and ensure a positive customer experience

• Communicate with suppliers, installers, and external partners

• Support project coordination and general office administration

Qualifications

• Professional fluency in German and Spanish (spoken and written) – required

• Strong organizational and administrative skills

• Experience in office administration, customer service, operations, or bookkeeping support

• Excellent communication and interpersonal skills

• Ability to manage multiple tasks and priorities independently

• Proficiency in Microsoft Office and digital administration tools

• Customer-focused, proactive, and solution-oriented mindset

• English language skills are a plus

What We Offer

• Full-time position based in Palma de Mallorca

• Friendly and international working environment

• Opportunity to work on high-end kitchen and interior design projects

• Long-term growth opportunities within the company

• Competitive salary based on experience

If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself.

Send us an email to