Xotels Barcelona | Hotel Revenue Management at it’s best

Accelerate your revenue management career with Barcelona’s leading boutique hospitality consultancy

Are you a results-driven revenue management professional ready to take ownership of multiple properties? Join Xotels, where you’ll manage revenue strategy across a diverse portfolio of boutique hotels while enjoying the flexibility and growth opportunities that come with working for an industry-leading consultancy.

Location

• Barcelona based
• Hybrid 60% office / 40% Home

Scope of the Role

• Implement revenue management operations, procedures and best practices.
• Identify new revenue opportunities.
• Provide daily, weekly and monthly reporting.
• Optimize and expand distribution partnerships.
• Act as overall business development consultant for the hotel manager/owner.
• Challenge and influence hotel to improve service level and operational standards.
• Build and maintain strong working relationships with levels of staff at the client hotel.
• Travel regularly to each hotel.
• Embed a revenue management culture.

Core Job Responsibilities & Duties

• Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
• Daily pick-up analysis, strategy adjustments and reporting
• Perform competitive benchmark studies and follow market trends
• Create and maintain a 13 month rolling demand calendar
• Create and develop pricing strategies in conjunction with the individuality of each hotel
• Provide weekly dynamic forecast of expected results, variances and budget comparisons
• Manage and oversee strategy for all 3rd party distribution
• Responsible for assessing, analyzing and pricing group business strategies
• Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies
• Ensure all related systems are configured correctly, validated and working to full capacity
• Oversee and audit the standards and operations of the reservations department
• Ensure web site booking process is maintained up-to-date and functional
• Ensure hotel personnel is fully competent in the use of all systems
• Work in liaison with hotel sales and reservations departments as a team
• Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
• Conduct quarterly property performance review and develop strategic and tactical action
• Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
• Reduce the cost of distribution by finding new less expensive means of delivering business
• Prepare outline for and support the annual revenue budget process
• Inspire Hotel’s HODs to further embed a revenue management culture
• Advice and coach the client in other operational areas
• Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas

Personality

• Business Development DNA and commercial minded
• Strong sense of need for achievement of goals and success
• Sound ability and knowledge to develop standards of operations and strategic processes
• Good analytical and numeric skills for fast data crunching
• Ability to work under own initiative in a highly pressured environment
• Good listening skills and the ability to anticipate business needs
• Able to develop relationships with 3rd parties and the hotel teams
• Capacity to read situation, understand environments and respond accordingly
• Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact
• Ability to work across all levels and functions of Xotels client portfolio under own initiative in a highly pressured environment
• Well developed interpersonal, adaptive influencing and supervisory management skills
• Willingness to travel and ability to interact professionally with other cultures
• Mentality of client service and taking responsibility beyond direct duties
• High level of motivation, determination and commitment

Experience & Qualifications

• 2+ years of hands-on Hotel Revenue Management experience
• A strong professional command of both written and spoken English is required; additional languages are an asset
• Bachelors or Masters Degree in Hotel Management, Tourism or Economic Studies
• Must be EU Citizen or in possession Spanish work visa
• Highly computer literate with a high level command of Excel
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets

Apply now with your CV and a brief self-written cover letter explaining why you’re excited about this opportunity.