Premium Automotive Sector | Hybrid – Madrid (Relocation Friendly)

Madrid, Spain

Hybrid work model (on‑site during training)

Full‑time (39 hours/week)

€20,000 gross/year

Replacement contract – full time

Exclusive project for a premium automotive brand

Are you proficient in Dutch and considering a professional move to Madrid ?

Join Foundever and work on an exclusive customer service project for one of the world’s most prestigious luxury and sports car brands , while building your career in a vibrant international city.

This opportunity is ideal for candidates already in Spain or open to relocating to Madrid for a stable, full‑time role in a global company.

Your mission

• Handle and manage inquiries from high‑profile customers
• Identify customer needs and provide effective, tailored solutions
• Follow up on cases using CRM and ticketing tools
• Represent a premium automotive brand , ensuring the highest quality standards

What we offer

• Replacement contract with real possibilities of continuity
• Full‑time position : 39 hours per week
• Schedule : Monday to Friday, 8‑hour shifts between 07:30 and 20:00
• Salary : €20,000 gross per year, with growth opportunities
• Fully paid initial training (3 weeks)
• – Training schedule: 09:00 – 18:00
• – On‑site in Madrid
• – Immediate start

Relocation information

• This role requires residence in Madrid and availability to work on‑site during training
• After training, a hybrid work model applies according to project guidelines
• Candidates relocating from abroad should be legally eligible to work in Spain before the start date
• The recruitment team will guide you through the onboarding steps once selected

Additional benefits

• Refer a Friend Program with referral bonuses
• Free language classes to continue developing your skills
• Discounts on technology and other corporate benefits
• Employee Experience Program with regular activities that promote team connection and well‑being

What we are looking for

• Proficiency in Dutch.
• Advanced English (minimum B2 )
• Previous experience in customer service
• Strong customer orientation and team spirit
• Experience with ticketing tools is a plus

At Foundever, we invest in you

We support your professional and personal development through a comprehensive well‑being approach:

• Move Well : workout routines and healthy habits
• Eat Well : nutritional content and practical guides
• Live Well : work‑life balance, mindfulness, and stress management
• Do Well : social impact initiatives and volunteering

Create your best moments. Join #FoundeverLife .

Foundever is committed to equal opportunities, diversity, and inclusion , with zero tolerance for any form of harassment or discrimination.

This recruitment process supports blind CV screening .