Electronic Device Guarantees | Hybrid – Seville

Foundever is looking for Norwegian & English‑speaking Customer Support Agents to join an on‑site project in Seville , supporting a leading company in electronic device warranties and insurance .

This role is ideal for candidates who want to use their language skills daily , work in a multicultural environment , and grow their career with a global organization .

About the role

As a Customer Support Agent, you will:

• Manage warranty and insurance coverage for electronic devices
• Handle customer inquiries, incidents, and claims with empathy and accuracy
• Deliver high‑quality service in Norwegian , using English as the working language
• Ensure a professional and positive customer experience at every interaction

What we offer

• Temporary contract of 4 months , with real possibilities of continuity
• On‑site position in Seville , in a modern and professional office
• Hybrid work option : after the nesting phase and once campaign KPIs are achieved, the possibility to work up to 50% remotely
• Paid training , delivered online and fully included in the contract
• Full‑time schedule: 39 hours per week , 5 working days

– Monday to Friday: 12:05 – 20:05

– Saturdays: 9:00 – 17:00 (only 2 Saturdays per month)

• Salary: €22,000 gross per year
• International and multicultural work environment

Additional benefits

• Real career growth opportunities within Foundever
• Free language classes for employees
• Employee Experience Program with regular team activities
• Discounts on technology, private health insurance, and other services
• Bring a Friend Program with referral bonuses

What we are looking for

• Native or bilingual Norwegian level
• Advanced English level (minimum B2)
• Customer‑focused mindset and strong communication skills
• Previous customer service experience is a plus, but not required
• Ability to adapt to different customer needs
• Availability to work Hybrid in Seville

Start date

ASAP

Why join Foundever?

At Foundever, people come first. We support your professional development, well‑being, and work‑life balance through a global wellbeing program that includes initiatives focused on physical health, nutrition, mindfulness, and social impact.

Foundever is committed to equality, diversity, and inclusion , with zero tolerance for any form of discrimination or harassment. This recruitment process promotes blind CV screening .

Apply now and turn your language skills into a rewarding on‑site career in Seville.