ABOUT THE COMPANY

Hello! Welcome to Plaza Premium Group, we’re people passionate about “Making Travel Better”. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.

You don’t need to be from this industry, you do need to be passionate .

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Job Scope

• Handle check in procedure and follow admission instruction
• Greet, receive and bid farewell guests at Entrance and Reception
• Assist guests with their internet access requirements, baggage arrangement, shower and nap room booking
• Carry out regular checks of all areas of the Lounge.
• Assist to promote various services and facilities of our airport lounges to customers, deal with guest requests and complaints promptly and effectively
• Take care of lost and found items and the related documentation
• Handle confidential information, including guest records, with a high degree of integrity
• Responsible for answering the telephone line and taking appropriate immediate action
• Maintain accurate records including cash flows and receipts
• To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
• To undertake other jobs assigned by supervisor from time to time.

Qualifications

• Relevant experiences in hotel or catering is an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Good command of spoken and written English and Spanish
• Able to work independently and under pressure
• Shift duties are required
• Temporary contract (sick leave)
• Work location: Madrid Airport