ABOUT THE COMPANY

Hello! Welcome to Plaza Premium Group, we’re people passionate about “Making Travel Better”. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.

You don’t need to be from this industry, you do need to be passionate .

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world

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Job Sco

• peHandle check in procedure and follow admission instructi
• onGreet, receive and bid farewell guests at Entrance and Recepti
• onAssist guests with their internet access requirements, baggage arrangement, shower and nap room booki
• ngCarry out regular checks of all areas of the Loung
• e.Assist to promote various services and facilities of our airport lounges to customers, deal with guest requests and complaints promptly and effective
• lyTake care of lost and found items and the related documentati
• onHandle confidential information, including guest records, with a high degree of integri
• tyResponsible for answering the telephone line and taking appropriate immediate acti
• onMaintain accurate records including cash flows and receip
• tsTo cooperate and work in a team for development, implementation, maintenance and improvement of the quality management syst
• emTo undertake other jobs assigned by supervisor from time to tim

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Qualificati

• ons
  Relevant experiences in hotel or catering is an advan
• tageOutgoing, presentable with good interpersonal and communication sk
• illsGood command of spoken and written English and Spa
• nishAble to work independently and under pres
• sureShift duties are requ
• iredWork location: Madrid Air

port