About Zoomlion Spain:

Zoomlion Spain is the Spanish subsidiary of the Zoomlion Group, a major international manufacturer of construction, lifting, and industrial equipment. In Spain, we support a network of dealers and professional customers, with a clear focus on ensuring machine performance, reliability, and uptime, in close collaboration with the Group’s technical and R&D teams.

Role purpose:

As a Service Engineer, you provide high-level technical support for Zoomlion equipment across Spain. You help resolve complex issues, strengthen dealer capabilities, and contribute to continuous product improvement.

Key responsibilities

• Provide on-site technical support to dealers and key customers for complex, major, or recurring failures.
• Deliver remote troubleshooting support (diagnosis, procedures, documentation, solutions).
• Implement product improvements and perform technical modifications on machines (including pre-delivery when required).
• Guide dealers in carrying out modifications and applying best repair practices.
• Support root-cause analysis and repair-solution optimization with R&D / technical specialists.
• Deliver product training to dealers and key customers (operation and routine maintenance), and support training sessions when needed.
• Support spare parts activities: recommended parts lists, safety stock levels, monthly demand forecasts, and dealer inventory set-up.
• Participate in regular dealer communication and field visits; collect customer feedback and market insights to improve satisfaction.
• When necessary, support maintenance of demo machines at the main warehouse.

Profile:

• Technical diploma (mechanics / maintenance / automotive or similar).
• 5+ years in construction machinery maintenance, strong expertise in excavators.
• Strong mechanical, hydraulic, and electrical troubleshooting skills; able to work independently.
• Good command of Office tools (Excel, Word).
• Valid driver’s license; willing to travel frequently across Spain.
• Languages: Spanish (mandatory), English (daily professional communication).