Technical Customer Support Specialist (Chinese Speaking)

Location: Malta (On-site )

Salary: Up to €30,000

About the Role

Our Client are looking for a Technical Customer Support Specialist to join our on-site team in Malta . In this role, you will support operational activities, handle agent queries, and monitor gaming systems in real time. This is a great opportunity for someone interested in technical support and the gaming industry.

Key Responsibilities

• Handle agent requests via written communication and provide timely support
• Operate and manage back-end game tools
• Perform basic network troubleshooting and tool usage
• Monitor game operations in real time and respond to issues promptly

What We’re Looking For

• Fluent in English and Chinese
• Strong interest in technical support and gaming
• Basic understanding of IT, networking, or systems is an advantage
• Background in Information Management or Computer Science is a plus
• Good problem-solving skills and attention to detail

What’s On Offer

• Salary up to €30,000 annually
• Full training provided (including initial training in Taiwan)
• Opportunity to gain hands-on experience in gaming operations
• On-site role within a collaborative team environment
• Career development opportunities within a growing industry