Veeva Content Development

• Build and maintain CLM (Closed Loop Marketing) presentations within Veeva CRM.
• Develop and deploy Approved Emails using Veeva Approved Email and Engage functionalities.
• Create and configure digital assets, including CLM presentations, Approved Emails, and Fragments.
• Troubleshoot and resolve rendering and functionality issues in Veeva presentations and emails.
• Demonstrate familiarity with Veeva CRM and Salesforce platforms.
• Configure and manage content components, shared resources, and document relationships.
• Support User Acceptance Testing (UAT) and ensure accurate deployment in production environments.
• Collaborate with stakeholders to enhance workflows and improve user experience within Veeva CRM.

Quality, Compliance & Documentation

• Ensure all deliverables comply with pharmaceutical regulations, including MLR (Medical, Legal, Regulatory) requirements.
• Validate content using Veeva preview and testing tools across multiple devices and browsers.
• Maintain thorough documentation, version control, and audit trails for all deployed materials.
• Support audits and compliance reviews as needed.

Collaboration & Project Delivery

• Partner with Brand and Marketing teams to understand campaign objectives and translate them into functional assets.
• Coordinate with designers, copywriters, and medical reviewers throughout the content development lifecycle.
• Provide effort estimates and contribute to project planning alongside Project Management teams.
• Communicate technical constraints clearly and offer practical implementation recommendations.

Ideal Profile

• 4–7 years of relevant experience, including experience managing or leading a team of Veeva developers.
• Strong hands-on expertise in Veeva PromoMats, with proficiency in HTML5, CSS3, and JavaScript.
• Proven experience in developing Veeva CLM presentations, Approved Emails, and Fragments, along with asset publishing, updates, and lifecycle management within Veeva.
• Working knowledge of Veeva CRM and Salesforce platforms.
• Familiarity with responsive email design and cross-browser compatibility.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects) for minor artwork adjustments.
• Bachelor’s degree in Design, Marketing, or a related field (or equivalent practical experience).
• Prior experience in the pharmaceutical or healthcare industry is an advantage.
• Proficiency in Microsoft Office tools, including Word, PowerPoint, and Excel.
• Experience working with project management tools such as Jira.
• Highly detail-oriented, well-organized, and capable of working effectively in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills, with a collaborative working style.
• Business-level proficiency in written and spoken English is required.